Managing Challenging Behaviour – Pro
Apr 02, 2025 2025-04-23 10:58Managing Challenging Behaviour – Pro
Wellness Series
Managing Challenging Behaviour
Session Aims:
- To know how to manage Challenging behaviours.
- Understand challenging behaviour as a response to unmet needs.
- Understand personal reaction when faced with challenging behaviour.
- Understand how challenging behaviour can quickly escalate into conflict.
- Understand personal conflict management style
Session Outcomes:
- You will be able to recognise how your personal conflict management style either hinders or supports conflict resolution.
- Know how to respond to challenging behaviour with compassion and empathy.y.




Wellness Series
Meet Your Instructor

Norman Beecher
CADC, NCAC
Norman is an addictions counsellor and trainer. He has more than 20 years’ experience
working with addictions and mental health and in the training and supervision of
counsellors in the addictions field.
Norman is passionate about helping people to be their most authentic self and is adamant
that within every individual is the ability to heal and grow with the right guidance and
support.